Easily fix An employee is not Showing Up in QuickBooks Payroll?

An employee is not showing up in QuickBooks payroll most often because the user has selected the wrong list that doesn’t contain the user. Because of the wrong list, the employee’s name won’t show up and the user will find that they cannot include the employee while running payroll. An easy solution for this is to include the employee in the list for payroll. Another problem that sometimes occurs is when the user accidentally marks the employee as inactive and then tries to select the employee while running payroll. An inactive employee never shows up on the payroll list.

Some errors related to payroll service can also interfere with and prevent the employee from showing up on the payroll list. Whenever you run a payroll, you should check the list for the included names. Then install the latest payroll updates to ensure that you have the latest tax tables and forms. From there, you can check the information of the employee and include them in the list.

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Employee Detail Disappears in QuickBooks Payroll

If you run the Payroll and no employee shows up, it indicates one of the four problems:

  • The employee was not added to the Payroll
  • The employee not showing up carries a release date
  • You have marked the employee as inactive.
  • The employee on your Payroll is set as an owner.

Employee List Missing While Run Payroll QuickBooks

So, if you are running Payroll and an employee is not showing up in QuickBooks payroll, we recommend you to follow the guidelines provided by QuickBooks Payroll Customer Service team .

This error also happens when your data file has been corrupted somehow. The probable outcome of the error would be that on the Payroll schedule, the employee is going to appear.

Before moving forward, we presume that you already have generated a payroll schedule and the employee who is missing is registered as an employee in your QB Desktop. Also, you have to check out all instructions on How to Calculate Employee Salary in QB Payroll.

How to Resolve Error Employee is Not Showing Up in QuickBooks Payroll?

We are going to guide you step by step on how to resolve Employee is not Showing Up in QuickBooks Payroll error.

Please ensure that you follow all of them one by one to figure out the root of the problem, which then you can easily resolve by performing a few manual operations which you will be knowing already as a general practice.

Please ensure that neither of the options has been left unattended for a full and smooth recovery:

Total Time: 15 minutes

1️⃣ Adding An Employee To A Payroll Schedule:

Adding An Employee To A Payroll Schedule

✅ Go to the top menu bar, click Employees, and then Employee Centre.
✅ Click two times successively on the employee who is missing.
✅ Go to the Change Tabs and click the drop-down arrow, click Employee Info.
✅ Now once again click on the Employee Info tab and go to the Employee Date See if you have entered a release date.
✅ Set out the release date and hit

2️⃣ Checking If The Employee Is Marked As Inactive

Checking If The Employee Is Marked As Inactive

✅ Once again to the top menu section and click Employees, and then Employee Centre.
✅ There will be a list on the left concerning the employees, click View and then All Employees.
✅ See if the employee has an X mark on the employee’s name’s the left side. The X mark indicates that the employee is inactive.

3️⃣ Checking If The Employee Is Marked As An Owner

Checking If The Employee Is Marked As An Owner

✅ Once again to the top menu section and click Employees, and then Employee Centre.
✅ Click two times successively on the employee who is missing.
✅ Go to the Change Tabs and click the drop-down arrow, click Employee Info.
✅ Now once again click on the Employee Info tab and go to the Employee Date There will be a drop-down arrow named Type click it and check to see whether the Owner was selected or not.

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FAQ

  1. Why am I getting an error code Employee is not showing up in QuickBooks Payroll?

    There are many scenarios users face when they have to tackle Employee is not showing error in QuickBooks. It appears when the employee has not been entered into the payroll, or they are marked inactive or the employee is set as an owner or he/she is not connected with the right payroll schedule.

  2. How can I fix the employee not showing up an error if it happens with the absence of tagging with the right payroll schedule?

    To resolve this you need to locate employees and then hit on the Employee center. Click on the edit Employee info window by double-clicking on the employee name. Once done discover the Payment info and choose the correct payroll schedule listed in the payroll schedule drop-down. Apply the changes by clicking on the OK button.

  3. Is there any option available to add an employee to a payroll schedule in QuickBooks?

    Yes, you have to locate the Employee in the menu bar and then hit on the Employee Center. Give a double click on the employee to add the employee. Hit on the change Tabs drop-down arrow and then choose Payroll and compensation info. Discover the drop-down arrow, hit on the payroll schedule, and choose the suitable schedule. And at last hit on OK button


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